In today’s highly competitive job market, it is more important than ever for companies to have a structured onboarding program in place to attract and retain top talent. A Glassdoor survey found that organizations with a strong onboarding process improve new hire retention by 82% and productivity by more than 70%. Additionally, new employees who go through a structured onboarding program are 58% more likely to remain with the organization after three years.
Effective onboarding not only ensures that new hires have the necessary tools and resources to succeed in their roles, but it also helps them to feel valued, engaged, and motivated from day one. However, it can be a complex process involving multiple stakeholders, tasks, and timelines. To ensure that your organisation’s onboarding process is efficient and effective, it’s necessary to have a well-defined onboarding checklist that outlines the key steps and responsibilities involved.
A comprehensive employee onboarding checklist can help ensure that you successfully induct new hires into your organization. The checklist should address everything from pre-boarding activities to first-day essentials, training, and ongoing support. Let’s take a look at a few important steps that can help an organization’s onboarding process be more streamlined, consistent, and engaging for new hires, setting them up for success from the start.
Develop an onboarding training program with clear timelines
Developing an effective onboarding training program requires a thorough understanding of your organization’s goals, culture, and values. The program should be tailored to meet the specific needs of your new hires and provide them with the tools and resources they need to succeed in their roles. Clear timelines should be established to ensure that new hires receive the necessary training and support at the right time. The onboarding process should begin before the new hire’s start date, with pre-boarding activities such as sending welcome emails, providing access to online resources, and scheduling a meet-and-greet with their team.
The first day is a very essential part of the onboarding process, and a structured plan is in place to ensure that new hires feel welcomed and supported. This may include an orientation session to introduce new hires to the company’s history, culture, values, and mission, as well as a tour of the workplace and introductions to key personnel. The new hire should also be provided with essential resources such as an employee handbook, IT equipment, and access to necessary software and tools. After the first day, the onboarding training program should continue with ongoing support and training. It may include job-specific training, mentorship programs, regular manager check-ins, and opportunities to attend company-wide meetings and events.
Get new hire paperwork completed
Getting new hire paperwork completed ensures compliance with legal and regulatory requirements, establishes the employment relationship and sets expectations for the new hire’s role and responsibilities. It’s important to provide new hires with clear instructions and guidance on what paperwork they need to complete and when it’s due.
The first step in getting new hire paperwork completed is to provide them with the necessary forms and documents. The document like employment contracts, tax forms, direct deposit forms, benefits enrollment forms, and emergency contact information. These forms should be clear, concise, and easy to understand, and you should be available to answer any questions or concerns the new hire may have.
Establish clear timelines for when new hire paperwork needs to be completed and submitted. Some forms, such as employment contracts and tax forms, may need to be completed before the onboarding, while others, such as benefits enrollment forms, may have specific deadlines. By providing new hires with a clear timeline and deadline for each form, you can ensure that all necessary paperwork is completed on time and avoid delays or noncompliance issues.
To streamline the paperwork process, consider using an electronic onboarding platform that allows new hires to complete forms online and submit them electronically. This process saves time and resources but also provides a more efficient and user-friendly experience for new hires.
Arrange travel for new employees, if required
Arranging travel for employees if the new hires are relocating for training or meetings. It’s important to ensure that the new hire’s travel arrangements are well-coordinated, cost-effective, and align with the organization’s travel policies and guidelines.
It can include booking flights, hotel accommodations, rental cars, and other transportation arrangements. If the new hire is relocating, you may also need to arrange for moving and storage services. Once the travel arrangements have been determined, it’s important to coordinate the logistics of the trip. This may include booking flights, hotels, and rental cars, providing directions, and arranging for transportation to and from the airport. It’s also important to ensure that the new hire has all necessary travel documents, such as passports, visas, or work permits, if applicable.
When arranging travel for new employees, it’s important to consider the organization’s travel policies and guidelines. By following these policies and guidelines, you can ensure that travel arrangements are cost-effective and consistent with the organization’s overall travel strategy.
Schedule a welcome celebration
Scheduling a welcome celebration can be a great way to kick off the onboarding process and make new employees feel valued and appreciated. A welcome celebration can be an opportunity to introduce the new hire to their team members, foster a sense of community and belonging, and celebrate their arrival.
Welcoming celebrations include providing a tour of the workplace, introducing them to team members, and highlighting their roles and responsibilities. It’s also important to provide opportunities for the new hire to ask questions and share their thoughts and ideas.
Schedule official first-day activities
The first day is often the most important day of the onboarding process, as it sets the tone for the new hire’s experience and establishes their initial impressions of the organization. The orientation sessions, training sessions, introductions to key personnel, and tours of the workplace. It’s important to provide a detailed agenda that covers all necessary information and activities, while also allowing for flexibility and individualization.
Once the agenda has been determined, it’s important to communicate it clearly to the new hire. Sending out an email with the agenda, providing a printed copy on the first day, or using an onboarding platform to share the agenda digitally. It’s also important to provide clear instructions on where to report, what to wear, and any other important details or expectations.
During the official first-day activities, a positive and welcoming environment fosters engagement and learning. Providing opportunities for the new hire to ask questions, providing hands-on training, and introducing them to key personnel. It’s also important to ensure that the new hire has all necessary equipment, such as a computer or phone, and that they are familiar with the organization’s policies and procedures.
Introduce the company and its culture
It’s a great practice to provide a comprehensive overview that covers the company’s history, goals, and values, while also allowing for individualization and personalization. Introducing the company and its culture to provide a comprehensive overview that covers the key elements. The company’s history, mission statement, values, organizational structure, etc. It’s important to provide examples of how these elements are lived out in the organization, such as through the company’s policies, practices, and behaviours.
Once the overview has been provided, also opportunities for the new hire to ask questions and provide feedback must be given. It can include one-on-one meetings with key personnel, group sessions with other new hires, or online forums for discussion and collaboration. By immersing the new hire in the company culture, you can help them feel connected to the organization and its mission in the onboarding process, while also providing opportunities for personal and professional growth.
Go over safety, benefits and policies
Safety briefings are an essential part of the onboarding process, as they help new employees understand the potential hazards and risks associated with their job and workplace. By providing information on workplace safety, including emergency procedures, accident prevention, and personal protective equipment, new hires can feel more confident in their ability to perform their job safely and effectively.
Explaining benefits and policies helps new employees understand their rights and responsibilities. Providing information on health and wellness benefits, retirement plans, and time-off policies. By understanding the benefits available to them, new employees can make informed decisions about their health and future financial goals. Additionally, clear policies on behaviour, performance and ethics help set expectations for employees, which can lead to a more positive work environment and improved job performance. Once the information has been provided, it’s important to ensure that the new hire understands their rights and responsibilities as an employee.
Show them around their work environment
The process of acquainting new hires with their work environment comprises a multifaceted approach, encompassing several crucial elements. Acquainting them with key personnel, demonstrating the location of essential resources, and acclimatizing them with the office’s layout and workflow. In particular, this involves an introduction to their manager, colleagues, and any other personnel with whom they are likely to interact frequently. Such an introduction not only fosters a sense of being warmly received and appreciated but also facilitates meaningful dialogue and query resolution.
The location of equipment, such as computers, printers, and office supplies, as well as important documents, such as employee manuals or company policies. It’s also important to show them where to find support resources, such as IT or HR personnel, in case they need assistance. Finally, it’s important to familiarize them with the layout and workflow of the office. Then showing them where different departments or teams are located, as well as how to navigate the building or campus. It’s also important to provide an overview of the workflow and processes within the office, including any procedures or protocols that they will need to follow. This can enhance the new hire’s onboarding experience.
Allocate desk space and equipment
Allocating desk space and equipment by providing a designated workspace that is equipped with the necessary tools and equipment for the job. Then identify the type of equipment and software that they will need to perform their job, such as a computer, phone, or specialized software. It’s also important to consider any ergonomic or accessibility needs, such as a standing desk or adjustable chair, to ensure that the new hire is comfortable and supported in their workspace.
It must be ensured that the workspace is set up in a way that supports their productivity and work style, such as by providing sufficient lighting, noise-cancelling headphones, or other tools that can help them focus and stay engaged. During the onboarding process, they must be provided with ongoing support and resources. Providing access to online resources and training materials or scheduling regular check-ins to ensure that the new hire is adjusting well to their role and the organization.
Schedule new employee’s first training session
Scheduling the new employee’s first training session is a good step which can be included in the onboarding checklist which can help new hires acquire the necessary skills and knowledge for their role. The first training session can also set the tone for the new hire’s ongoing learning and development within the organization. Scheduling the new employee’s first training session to determine the specific skills and knowledge that they need to acquire to be successful in their role. Then identifying any gaps in their current knowledge or skills, as well as any specific areas of focus or priority for the organization.
Once the specific training needs have been identified, it’s important to schedule the first training session promptly that aligns with the new hire’s start date and overall onboarding timeline. It involves coordinating with trainers or subject matter experts, as well as ensuring that the necessary resources and materials are available for the training session.
During the first training session safety protocols, benefits and policies, as well as an introduction to the company’s mission and values must be covered. It’s also important to provide the new hire with an overview of their specific job duties and responsibilities, as well as any relevant training materials or resources that they will need to succeed in their role. After the first training session, it’s important to provide ongoing support to new hires’ ongoing learning and development. Then scheduling additional training sessions or workshops, providing access to online resources or self-paced learning materials, or assigning a mentor or buddy to help answer questions and provide guidance.
Assign a mentor and a buddy
Assigning a mentor and a buddy is an effective way to provide support and guidance to new hires during onboarding. Mentors and buddies can help new employees feel welcomed, supported, and connected to the organization, as well as provide valuable insights and knowledge that can help them succeed in their roles. A mentor is typically an experienced employee who can provide guidance, advice, and support to the new hire as they navigate their role and the organization.
Mentors can help new hires understand the company culture, provide guidance on professional development opportunities, and offer insights on how to navigate complex situations. Mentors should be chosen based on their expertise and ability to provide effective support and guidance. In addition to a mentor, assigning a buddy to the new hire can also be beneficial. A buddy is typically a peer-level employee who can provide a more informal type of support and guidance. Buddies can help new hires feel more comfortable and connected to the organization, as well as provide a more immediate source of support and guidance for day-to-day questions or concerns.
When assigning a mentor and a buddy, it’s important to consider identifying individuals who have similar backgrounds, experiences, or career goals, as well as considering the specific responsibilities and expectations of the mentor and buddy roles. Mentors and buddies should be provided with training and resources to help them effectively support and guide new hires.
A well-planned and efficiently executed onboarding process can make a significant impact on the success of new hires within your organization. By following a comprehensive onboarding checklist that includes important steps such as developing a training program, completing paperwork, arranging travel, scheduling welcome celebrations, introducing company culture and policies, allocating workspace and equipment, scheduling training sessions, and assigning mentors and buddies, you can set the stage for a smooth and productive transition for your new employees.
By focusing on these key elements of the onboarding checklist, you can ensure that your new employees are happy and productive from the start, which can ultimately lead to increased job satisfaction, reduced turnover, and improved organizational performance. By implementing a comprehensive onboarding checklist, you can ensure that your new hires have a smooth and positive experience and that they are set up for success in their roles.